For the next two weeks, CWS will be working with an awesome volunteer, Abby, in Tamale! After being accepted into last summer’s fellowship program Abby later later found out about an opportunity in South Africa that she couldn’t pass up. The solution? Abby headed to South Africa this summer and is going to spend the next two weeks in Tamale helping CWS with a project in the village of Jarayili! Abby arrived in Tamale this week, just in time for the celebration of Eid al Adha!
After a couple days in the office learning about Community Water Solutions and meeting our staff, Abby headed out with Brianan for her first trip to the field this morning. Abby, Brianan and Peter visited Jerigu, Nymaliga and Libi so she could see how the CWS water businesses work in three, very different villages. Tomorrow, Abby and Peter will head out to visit some more communities and plan to head to Jarayili on Friday to start Abby’s project.
So, what exactly is Abby working on in Jarayili? Long-time blog readers may remember that before leaving Ghana, Kathryn had been working in this community to test out the efficacy of 70 L Safe Storage containers. Unfortunately, as our West Africa Regional Director, Kathryn had a lot on her plate did not end up having enough time to complete her analysis. Despite a few rounds of water testing, Kathryn was unable to draw any conclusions about whether or not the 70 L SS containers would work as well as 20 L containers to prevent water re-contamination.
Now, months later, we are so glad to have Abby’s help to work on this project! Abby will be working in Jarayilli every day for the next week and half to see how well these larger containers work! She’ll be posting more detailed updates on this blog so stay tuned to hear more from Jarayili!
Since February 2013, Community Water Solutions has been partnering with See Saw, a Social Venture based out of Cape Town, South Africa that aims to improve water delivery and sanitation services in Africa through the use of new technology. See Saw reached out to CWS to pilot the See Tell application, a reporting system that uses cell phones to track data from senders for free. The purpose of the pilot was to allow CWS entrepreneurs to report issues with their water treatment centers and to reduce the CWS response time to these issues. In the pilot, CWS field staff also used See Tell to report the communities they visited and the length of time each staff member spent in that community.
The pilot was implemented in thirteen CWS communities. The entrepreneurs were given a laminated See Tell sheet with six different numbers to call for six different situations. When they called this number, it would ring a few times and drop the call, so the entrepreneurs were not charged cell phone credit for reporting. On the other end, See Tell would receive the call and log the situation reported. The six situations were: 1. All is well 2. I need more chlorine 3. I need more buckets 4. My tap is broken 5. There is a problem with the tank 6. Emergency! Please call back. The emergency number was actually the CWS staff’s number in charge of that community, so if the entrepreneurs called this number then they would be charged for the call. There was also always the option for the entrepreneurs to “flash” the CWS staff or let the phone ring and drop the call. This way the entrepreneurs would not be charged and CWS staff would have to return the call.
See Saw would then send e-mails to CWS every 2-business days (Monday, Wednesday, Friday) to relay all situations that were reported by the entrepreneurs. The emergency number was created so that the CWS would be able to respond more immediately to the situation.
See Saw and CWS decided to give the entrepreneurs an incentive of cell phone credit of 2 Ghana cedis, the equivalent of $1 for every month they reported, to entice the entrepreneurs to use the reporting system.
Since the pilot, CWS and See Saw have expanded See Tell to thirty-four communities and by October all fifty-five communities will be using the application. CWS and See Saw have been in conversation throughout the process to make any changes necessary to improve the application.
When the entrepreneurs first started using the application, some were not sure if their calls were going through. The “dropped call” was confusing, how could you know See Tell received the report? To fix this problem, CWS staff went back after receiving See Tell reports and informed the entrepreneurs when their call had been received. There were also changes made to the laminated number sheet. CWS recommended that the situations be cut down to four: 1. All is well 2. I need more chlorine 3. There is a problem with the tank 4. Emergency. This would make the options simpler for the entrepreneurs.
The challenges with the See Tell software in these remote communities are that often times the entrepreneurs do not own cell phones, they have a hard time buying cell phone credit or they do not have access to electricity to charge their cell phones. Fully charged cell phones with credit are crucial to See Tell success. Since the entrepreneurs do not pay for the calls to See Tell, some have been using other peoples’ phones to send in their reports.
The See Tell software has overall aided the CWS staff in responding to problems. For example, recently in Checko, an independent community that is only visited once a month by CWS staff, Abiba ran out of aquatabs. She communicated through See Tell and the CWS staff was able to immediately follow up and get her the chlorine she needed to keep the center running. The emergency number has been a great way to fuel communication between the CWS staff and the entrepreneurs. As more communities become independent, CWS will need an application like See Tell or a system in place to ensure water businesses are operating without frequent monitoring.
The metal polytank stand CWS entrepreneurs are now using in a number of communities. The stand allows for the water treatment centers to be moved to different water sources.
Back in June, I wrote a blog post about metal polytank stands and how CWS was going to test them in communities that use multiple water sources. You can read that post here.
Since then, CWS has distributed metal polytank stands to 10 different communities: Gbandu, Jarayili, Kabache/Kasawuripe, Kindeng, Kpalbusi, Kpalbusi, Libi, Tacpuli, Tindan II and Tunga. These are villages that CWS targeted because of the challenges the entrepreneurs were facing in keeping their water businesses open year round. Most of the CWS water businesses are set up next to dugouts where community members already go to get their water. Center implementation next to the dugout is ideal because when women fetch water for household use, they can buy clean drinking water from the centers without disrupting their daily routines.
Women fetch water from a typical dugout in Kadula.
But what happens when people go somewhere closer to fetch water? Well the entrepreneurs who sell water (usually) lose business. The community members living in these CWS villages are practical people with busy schedules. If the village women can save time by fetching water somewhere closer to home, they are going to make the switch and avoid the extra trek to buy clean water.
The CWS field staff observed this in a number of communities. In the transition from the dry season to the rainy season and vice versa, the level of the water sources can drastically fluctuate. In the Northern Region villages, the rains determine how much water is available. New dugouts form for short periods of time, a river can become more accessible or even hand dug wells are used to collect rainwater. With the low-tech nature of the CWS model, the women can move the location of their water businesses as long as there is water to treat.
Children pose by a hand dug well in Kabache/Kasawuripe, where the entrepreneurs decided to move their center to treat water.
With the help of a welder, CWS created the metal polytank stand and modified the CWS model to the changing of seasons and water levels. Some of the water businesses easily adapted to the metal polytank stands. For example, in Kpanayili, Affilua, Anatu, Fati and Zilifau used their metal polytank stand to move the center to a closer dugout that only has water in the rainy season. Their sales drastically increased when they switched water sources. In Tacpuli, Lasinche moved the water business from the dugout to a smaller dugout closer to the community. Kpanayili and Tacpuli have been operating with the new stands just as the CWS field staff envisioned. And the entrepreneurs have reaped the benefits.
The water business owners in Kpanayili from left to right: Zilifau, Affilua, Fati and Anatu.
The smaller dugout in Tacpuli.
The entrepreneurs have lower sales during the rainy season because community members have the option to collect free, clean rainwater instead of buying water from the centers. In Libi and Kpalbusi, the rains delayed their transition to using the metal polytank stands. In Libi, the water business entrepreneur, Cheriba, banked on her community collecting rainwater in July and August because she was busy on her farm. As a result, the water business was left empty at the river where nobody goes to get water this time of year. The CWS field staff is working with her to bring the center to a closer source, so people will have the option to buy clean water when the rains stop. In Kpalbusi, Huseifa, Zilifau and Maria moved their water business from the dugout to the center of town to treat rainwater. The problem was they were not receiving enough rain to treat. Their center was empty all of July. As of the beginning of August, the entrepreneurs have moved the business to a nearby stream where they will be able to keep the center up and running until the dry season.
An example of how water levels can change in the Northern Region. Here is a road flooded by a stream in Tamale after a heavy rain.
With the drastic change in water levels throughout the year, the CWS entrepreneurs have to alter the way they do business. This could mean treating rainwater, dealing with the change in sales from the dry season peaks to the rainy season lows, or even moving location. In the past, CWS has found that it can take a year of dealing with these challenges for the entrepreneurs to become familiar with the way their individual businesses operate. The metal polytank stands are going to be added to this equation of business operations. The entrepreneurs are going to have to ask themselves: When should we move the centers? Where are people going to fetch water? What location will bring in the highest sales? Who can I find to help us move the centers? This will take some getting used to. But the metal polytank stands should help in keeping these businesses open year round, which is the end goal after all.
We feel so fortunate that we got to be one of the two teams based in Salaga. Our team consists of Lilly Prince, Taylor Kirby, Carole Anne Spohn, and our translator, Peter, and we have been working in the village of Kideng for the past twelve days.
We have had quite an adventure in Salaga:
• Fighting off scorpions
• Being accused of kidnapping a child in the village next to Kideng. (of course we didn’t!…confusion cleared-up after an hour or so…)
• Holding newborn babies of all kinds
• Carrying water on our heads from the stream (it is even harder than it looks)
• Worrying for our lives because of our adventurous tro-tro driver (just kidding Moms… it wasn’t so bad!)
• Making new friends in the village
• Cooking gourmet meals – burgers, grilled cheeses, salads, and kabobs.
• Chilling at local spots with our translators
Today was unfortunately our last day in the village. It was bittersweet!
It was sad leaving everyone behind knowing we may never see them again, but we are happy that the community has clean drinking water. We started our morning out monitoring house to house wearing our awesome fanny packs. We have to wear these stylish fanny packs because they incubate our water samples taken from each house to measure for bacteria. As a group, we passed out all our gifts to the children, the chief, and the ladies who work the water business. To finish off the day, we painted a wall for the entire community.
Our time in Salaga is coming to an end; we are packing up and leaving for Tamale in the morning! The life of the party is coming back to town!
While preparations for the summer fellowship program are underway, we’re still focused on monitoring at the CWS Tamale office until the fellows get here. Tamale is in between seasons. It has been raining but the rainy season is not in full swing just yet. The CWS field staff is prepping our 49 villages for the seasonal transitions that will take place during the fellowship program when they will be given less attention. Full time field staffer, Amin, will be monitoring the communities while the other field staff will be working as translators for the fellows.
One way we’re prepping the communities is by bringing the entrepreneurs metal polytank stands. If you read my post on building polytank stands a few months ago, then you already have an idea of what I’m talking about. Several CWS partnership communities drink from multiple water sources throughout the year. As the rains come, the women, who are responsible for collecting water in the Dagomba culture, opt for fetching water from water sources that are closer to home. In some villages that might mean going to a closer dugout that only fills with water when it rains. In others, it might mean drinking from hand dug wells in the community or drinking from a stream that is created during the rainy season.
We’re realizing on the monitoring side that this is a common trend and that we need to have realistic expectations for the entrepreneurs running the centers. It would be hard for the women to treat and sell water at a dugout where the path is flooded and where nobody goes to get water for three months out of the year. Initially, CWS planned on building cement polytank stands at the various locations from which people collect water. But we were inspired by the metal polytank stand that Gariezegu used last rainy season to bring their water treatment center to town to treat well water.
The metal stand can be moved around, which is ideal for villages that collect water from different sources. Instead of building multiple stands, the community can move their center to wherever it is they are getting water. West Africa Reginal Director, Kathryn Padget, and Project Manager, Peter Biyam, got in touch with a welder and showed him a diagram of what the metal polytank stand should look like. The welder was able to make the polytank stand out of metal piping and so the metal stand was created!
CWS does not anticipate using these metal stands in every community or using these stands first thing in implementation. The cement polytank stands are a good fit for communities that only drink from one water source year round because they are so durable and because they can’t be moved! The metal polytank stands will only be added to communities that will need to move their centers to other water points. So far, CWS has brought metal stands to Gbandu and Kpanayili. We are hoping to get metal stands out to Libi, Tindan II, Kpalbusi, Jarayili and Tacpuli before the fellowship program. As of now, we’re just waiting on the welder!
Being in Ghana for 10 months now, I have had the chance to see other water NGOs in action. While I have seen some other NGOs doing great work, I have also seen broken borehole pumps and broken or inefficient filters. In the NGO water sector, there is a sustainability problem. According to the January 2011 WASH Sustainability Forum Report (cited below), “Less than five percent of water and sanitation projects are revisited after project conclusion and less than one percent of such projects have any long-term monitoring at all.”
CWS is part of that five percent and one percent of organizations that continue to monitor even after implementation. CWS will not work in a new community unless it has the funding to follow-up and monitor the business for a minimum of 5 years. By follow up and monitor, we mean visiting the newly implemented community once a week for the first 6 months of access and then at least one to three times a month until they reach the 5-year mark. During each community visit, the CWS field staff observes the clean water level at the water treatment center, holds meetings with the water business entrepreneurs and then conducts six household surveys to evaluate the water treatment center’s performance.
So what happens when a community reaches the 5-year mark? The idea is that the water businesses will be self-sufficient and will be able to operate without monitoring. As of right now, CWS will still sell these 5-year mark communities aquatabs to treat the water and be on call for any water business emergencies. No community has reached that mark just yet but we are in the process of prepping our villages to get there. CWS has started a “Village Independence Ranking System” to evaluate which villages can operate successfully without frequent monitoring (as in one to three times a month). The system ranks CWS water businesses based on their performance since implementation taking into consideration: water business sales, blue drum and polytank water levels, how the entrepreneurs handle minor problems on their own, how a village handles rainwater, household visit results and whether entrepreneurs are able to pay for business supplies on their own.
Our first batch of villages to be deemed independent was in November 2012. Chani, Kpalguni, Kpalung and Wambong were the first villages to become “independent”, meaning that the CWS field staff now visits these four villages once a month instead of the usual one to three times a month. All of the water business entrepreneurs have a CWS field staff’s cell phone number to call in case they have any problems such as running out of aquatabs or if their polytank is leaking. In January 2013, CWS added Kurugu Vohoyili and Cheko to this list.
We were not really sure how the businesses would perform once CWS spent less time in these communities. But the results have been very positive! All of these centers have been up and running since they became “independent”, sales are high in all of them and household visit results have been consistent with their previous history.
One of the more memorable monitoring visits I had was in Cheko with my co-worker Amin. This past month we went to monitor for the first time since February. It had been a full month. We first stopped to check out the water treatment center. The polytank was completely full. This is always a good sign when monitoring because you know there is lots of clean water available (about 1,200 L in this case). Then we went to talk to Kukuoona, the water business entrepreneur in Cheko. Amin and I got to her house only to find out that she had moved to Tamale to live with her son! We were shocked because Kukuoona has worked with CWS for so long, we never thought she would leave. The woman we talked to pointed us to another compound and told us that Abiba was now running the center. So off we went to find Abiba. She was home, which is always great news. Abiba was glad to finally meet us because she just ran out of aquatabs that day. She told us that she had been running the water treatment center for the past month and that Kukuoona trained her to run it well. Abiba said sales were still high and household visits proved her story to be true! Amin and I drove back to Tamale happy as clams. Even without frequent monitoring, these centers are still running independently and successfully.
After this upcoming fellowship in summer 2013, it will be time again to evaluate six more villages to be put into this independent category. The CWS field staff enjoy going to these villages because they perform so well, so it will be sad to only go once a month. But the good news is that the system is working and when those first villages reach the 5-year mark, I know they will be ready!
-Brianán
Summary Report from the WASH Sustainability Forum January 2011: http://globalwaterchallenge.org/resources/SustainabilityForum/WASHSustainabilityForumReport.pdf
“NGO Water Sector Confronts Sustainability Problem” – Article by Maia Booker and Peter Sawyer – http://pulitzercenter.org/articles/world-water-day-wash-sustainability-forum-report
First week back in Tamale and Hamatan is in full swing! Hamatan is when a dry-dust wind blows in from the Sahara. This happens from late November until mid-March all over West Africa. This Saharan wind engulfs the city of Tamale every year with a thick orange cloud of dust, leaving us with chilly nights and burning hot days.
What does this mean for CWS? Well for the staff it means that we finish our days with an orange dust facemask and dirty feet. For CWS project manager, Peter, it means he comes back from the field with a carrot colored beard. For our 47 communities, the Hamatan wind does not affect water sales per se but the seasonal changing of weather has a big impact on where people get their water.
During Hamatan, it gets drier and drier in and around Tamale. This means that water sources like manmade wells; boreholes and dugouts start to dry up. In many of CWS’ villages, the community water sources change, which creates challenges for the entrepreneurs who run the water businesses. This has several implications. Some women have to close their centers for a few weeks as they transition to treating water from a different source, some have to pay donkeys or motor kings to bring them water to treat and some move their water treatment centers multiple times… All the women are unique in their approach to dealing with seasonal transitions and CWS ensures that they are coming up with a plan that’s right for them.
Fati and Amina aka “Samlenna” or TZ seller are the women who operate the water business in the village of Gbung. When it rains, the women move their center from the dugout to the market in the middle of town and treat collected rainwater. In the Hamatan season, the people who live in Gbung get their water from a few different places. They get it from a nearby stream and from a closer but smaller dugout that dries up for half the year. No one is collecting household water at the dugout where the polytank initially was built. So for the time being, Fati and Samlenna are paying a motor king to bring them water. The women are working on adjusting the price of water to reflect the increase in water treatment costs. The center is still running despite these seasonal challenges!
In nearby Libi, Cheriba and Ramatu closed their center for a month for a number of reasons. In December, the path to their stream where the polytank stand was initially constructed was still muddy and overgrown. Cheriba told CWS field staff that her fellow community members were getting water from a number of sources. Some people got it from manmade wells, some got it from smaller dugouts and some had stored rainwater. She said that if she opened for business nobody would come. She wanted to wait until people started going back to the stream to collect household water. Ramatu and Cheriba will be opening for business this week!
Tacpuli was the lowest performing CWS village in October 2012. Lasinche, the woman who runs the water business in Tacpuli was having a hard time getting people to come to buy water post-rainy season. Many people had rainwater stored in their houses and did not want to make the muddy trek to the dugout to buy clean water. Lasinche tackled the problem on her own and moved the water treatment center to a well that was closer and more accessible for the community. Lasinche kept the center at the well for all of December and for the beginning of January. She moved the center back to the dugout and sales are going well for her!
Weather patterns, climate change and seasonal challenges all play a major role in determining where people get their drinking water and the amount of water that is available year round to treat. In Tacpuli, Gbung and Libi, three villages that are very close in proximity to one another, these factors all affect them in different ways. After working in these communities for a few months, I’ve noticed that the best solutions are formed organically from the entrepreneurs or the community members themselves. As Shak, the CWS assistant project manager always says, “We are not the ones getting our drinking water from the village.” He makes a good point. While CWS works its hardest to make sure all 47 water businesses are running effectively, we will never be able to control the weather and we are not the ones drinking the water. The women and the people who live in these communities need to be the decision-makers for seasonal problems that arise throughout the year. And this goes for all development projects, not just water.
Team G here (Gabi, Katie, Jane & Jakob). Today we went to our village, Kulaa, to conduct monitoring of the villager’s safe storage containers. Jakob stayed home with an injured foot (who is now fully recovered) but we had Sam with us, which really helped to get us through an otherwise very hot day in the village.
We started our day on Ghana time (aka slightly later), but we stopped along the way to pick up egg sandwiches, which are heavenly, they consist of scrambled eggs, tomatoes, onions, and Panini bread, all for the price of 1 cedi and 50 pesewas (75 cents) for a two-egg sandwich.
Once in the village we intended to conduct safe drinking water discussions with the children at the school, but everyone was still cleaning the school building since it was the first day back after the holiday break. Instead, we coordinated with the teachers to conduct the safe water discussion tomorrow, and we went household-to-household for monitoring for the rest of the afternoon.
We were very pleased with our monitoring as all of the households had clear water, and everyone exclaimed how they loved the taste of the clean water and would continue to drink the clean water from the polytank.
The children continued to follow us as we made our way through the village; each child always tries to cling to each limb/hand/backpack string. One baby in particular is the child of the Queen Mother (basically the older woman who is in charge of the women/children), and this baby is a round little girl with pierced ears, eyeliner, and a belly that says she eats very well! Jane placed one of the children in the open pocket of her backpack (similar to a baby carrier in the US—see picture below). Gabi cleaned and treated a number of gashes on the limbs of the children—we are hoping to teach them to clean their wounds before they become infected. Katie has been attracting many suitors, including one young man, about 20 years old, who approached Katie while she was holding one of the babies and said (Ghanaian accent), “Hello. I want to be your friend (touches her hand). I want to call you at your hotel.”
We all love our village, and the villagers in particular are extremely warm, welcoming, and helpful with everything we bring to them. Tomorrow will be our last day in the village and we plan to shower them with candy, clothes, water bottles, and toys. We will greatly miss our village and everyone in it, but we are confident they will maintain this water business for years and years of good health.
When I was grocery shopping in Tamale a few weeks ago, I came across a woman selling bread at a food stand with a banner written across the top that read, “To be a woman is not easy”. Almost all the shops in Tamale have storefront names with powerful and sometimes silly sayings such as this one. To give you some examples, “Everything by God”, “Serious Man Hot Food”, “Jesus Loves You Barber Shop” or “Home Sweet Home Kenkey”. The names usually make me chuckle but this one made me think.
I immediately thought of the women entrepreneurs that run the water treatment centers in the CWS communities. They are the complete embodiment of this very shop name… to be a woman is not easy in the slightest, especially in a rural village outside of Tamale.
Lydia, one of the women who runs the water business in Sakpalua, recently talked to Spring 2012 fellow, Chelsea Hodgkins, about what it means to be a woman in Sakpalua versus a woman living in Tamale. “The women in the city have it easy”, Lydia told Chelsea. “In the village, the women go to their farms very early in the morning and then are expected to come home, take care of the children then clean and cook for the family”, she continued. After hearing snippets of their conversation, I wanted to hear more about the lives of the women who run the water businesses on top of farming and taking care of their families.
Right now is one of the busiest times of the year for subsistence farmers because it is the peak of the harvest season in the Northern Region of Ghana. After the rains, everyone wants to collect their crops before it gets too dry. Some farmers leave as early as 4:00 AM so they can start working in the morning while it’s still cool. Farmers harvest groundnuts, maize, yam, soy beans, cassava, hot peppers, okra, tomatoes, rice, firewood, tobacco, cotton and cow peas to name a few. Not to mention that when it stops raining, the weddings and funerals start in the North.
So how do the women who run the water businesses find the time or the incentives to sell water during the peak of the harvest season? Well, it’s complicated. For starters, people have run out of rainwater so the only option they have for clean water is treated water from the polytank. This means that the demand for clean water is there. And the incentive that drives many of the women to work at the centers is the same incentive that gets people to work at desk jobs back in the US, they want to make money to pay the bills. This monetary incentive has to be there because if women work at the centers strictly for the greater good of their communities, they will have no money to pay for aquatabs, broken parts or for the time they could have spent on their farms.
But what happens when people in the communities are collecting water from different sources? This is where the plot thickens. In Kpanayili, the people in the community are collecting water for cooking, cleaning and washing at nearby wells and streams. They will get water from these sources until they dry and then they will go back to getting water at the dugout. As noted before, the women in the communities already have long days so if they can lessen their load by shortening the walk to get water, then they will do it in a heartbeat. The problem is that the water treatment center is next to the dugout. This is not the case in all CWS communities at this time but there are several that deal with challenges such as this during the transition from the rainy season to the dry season.
So how can we convince people to make the extra walk just for clean water, while we wait for these other sources to dry? It’s not easy. While it may seem like clean water should be high on the priority list, the reality is that it’s not for everyone. Farmers are focusing on their harvest and prioritizing food over clean water because this is their sustenance. Farming is how people survive. If that means drinking contaminated water for 2 weeks so that they do not have to walk as far and as a result get more time on their farms, then they’ll take the risk.
In the long run, what will 2 weeks of diarrhea do if it means having more money for the family this year? If you asked this question to a public health official, they would answer A LOT. But the women working in these communities are not public health officials; they are simply trying to make their work as easy as possible. Because after all, to be a woman is not easy.
Team Tijo’s opening day happened on Wednesday. They had prepared for days making sure the polytank was filled to the brim. With 187 households it was important to get the polytank all the way full to be sure to have enough water for everyone. They arrived early Wednesday morning to a line of people waiting to fill their safe storage containers for the first time! When they turned the tap to fill the first bucket nothing came out. The polytank was completely empty. The team was so disappointed and the village was extremely embarrassed. Someone had emptied all of the clean drinking water out of the polytank! Despite this disappointment, opening day continued! The women and fellows had the 4 blue drums of treated alum water to chlorinate and sell. There was still a long line of excited customers waiting to taste the clean drinking water. The center was able to fill 50 buckets with water and the rest of the people were very understanding as to what happened. The women were going to head back to the center that afternoon to go ahead a treat more water. No one had ever found out what had happened, but since that incident the chief had a village meeting and all things continue to run smoothly.
Here is what Britty, Steven, Nicole & Tiffany had to say about it:
After Tijo’s challenging Opening Day, we went into the village with the hope that everything was resolved. We were pleasantly surprised to find that all of the families really understood and followed the lessons we offered. All buckets were cleaned prior to being filled with water from the polytank, and placed on a platform with a clean drinking cup put on top. In addition to their excellent practices, the families informed us that they enjoyed the taste of the water. One woman even stated that her stomach felt better after drinking the treated water.
It was very exciting for the team to see the positive outcome of our hard work leading up to Opening Day. We were amazed by how well everything was received by the villagers.