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Season Changeover Stimulates Water Business Sales

Posted on November 21, 2013November 22, 2013 by admin

Customers! — Happy customers on their way home from buying water from Amina and Massamata’s water business in Galinzegu!

The rains “are finished” as Ghanaians would say, which means CWS water treatment centers are back in business! In the rainy season, which lasts from June- October in the Northern Region of Ghana, CWS communities collect rainwater. Rainwater is plentifully and freely available in these months, so community members opt for free drinking water instead of paying the $.05 to fill their 20 L containers at the water treatment center.

200 L drums — Rainwater collected in 200 L yellow drums in the village of Gidanturi. While this water is safe for using for household chores, it is easily contaminated. People need to open the lid and dip a scooping bucket in to fetch the water. Contamination alert!

Now that the rains have stopped, the only available clean water source in CWS communities is for people to buy water from the centers. The only other water available for drinking would be stored rainwater in 200 L blue drums or clay pots (not safe for drinking), stored rainwater in cement rainwater catchment tanks (not safe for drinking), stored rainwater in hand dug wells (not safe for drinking) or dugout/stream water (definitely not safe for drinking).

While the answer seems obvious (they should go to the center!), it’s not that simple. The entrepreneurs have not been regularly treating water and the community members have not been regularly buying water. So this limbo period is always an adjustment for CWS communities. As CWS Assistant Project Manager Shak put it, ” It’s no longer raining. So this is just our biggest challenge for the next month, getting people used to buying water again. ”

Local well unsafe! — A “local well” in Kabache/Kasawuripe. This is the water the entrepreneurs have been treating in this community. It is not groundwater and is easily contaminated with human and animal waste… aka do not drink!

Behavior change isn’t easy. And that’s what CWS is focusing on in transitioning from the rainy to the dry season. Changing the entrepreneurs’ behavior so they incorporate water treatment and selling water into their daily routines and changing the consumers’ behavior, so they get used to coming to buy water.

Wahab monitoring — CWS Field staffer Wahab making household surveying look easy.

In most communities, this transition is seamless. For example, in Kpanayili where the entrepreneurs now use a metal polytank stand to move the center from the various water sources throughout the year, their water business is operating with high sales! Field staffer Wahab is in charge of the monitoring and evaluation for Kpanayili. He reported on November 20, 2013, “It was such a happy day, seeing Kpanayili’s center up and running after the rains.” Last year, community members took their sweet time transitioning back to using the center and this year, they haven’t missed a beat.

But in other communities, the transition has not been so seamless. For example, in Nyamaliga, the community relies solely on rainwater throughout the rainy season because their dugout path gets muddy and slippery. I along with the other staff can vouch for this as we’ve all taken a tumble trying to get to the dugout. Sana and Sofou who run the center refuse to treat water until the community members help them weed the path to the water treatment center, which means a few weeks of people not having access to clean drinking water. This baffles the CWS field staff because if the path is dry then the entrepreneurs should be able to access the dugout! CWS Project Manager Peter reported this week that the path was clear so there should be no delay in water treatment… as for that one we’ll have to report back next week.

Rainwater catchment tank — CWS staff Amin and myself recently tested rainwater catchment tanks in Sakpalua, Djelo and Kpenchila. Almost every tank tested positive for total coliform and a few tested positive for e-coli. These tanks are hard to clean and the organizations that set them up do not return for testing or monitoring. We advise communities not to drink from them.

In Tohinaayili, the community decided to move their center to the town center during the rainy season to treat rainwater. This is Tohinaayili’s first transition from the rainy to the dry season, as CWS implemented here in the Winter of 2012-2013. While their polytank is not empty yet, the entrepreneurs have been lackadaisical to move it back to the dugout. The CWS field staff has seen this type of transition before and found that it takes a few seasons to get the hang of it.

Finally, the path to Gbateni was flooded all rainy season. The CWS staff had not been there since May! On November 20, 2013, CWS field staffers Amin and Peter were finally able to get there. They arrived at the center and it was empty, community members did not have clean water in their storage containers. The entrepreneurs were also not home so they could not figure out what was wrong. The staff will have to get back ASAP. Buhijaa and Chanaayili, villages that are also inaccessible to CWS staff during the rainy season, were up and running the entire season! Chanaayili even sent a message to Gidanturi mid rainy season requesting that CWS staff send aquatabs (chlorine tablets) with someone who was able to make it across the flooded road.

Amin to Gbateni — Amin trudges through the flooded path to Gbateni mid-rainy season.

metal pt stand — Shout out to the metal polytank stand which several communities are now using to move their water treatment centers from different water sources throughout the seasons

These seasonal transitions are a challenge for CWS every year. Each community adapts to the changing of seasons at a different pace. But the cool thing about CWS is that the field staff is with these entrepreneurs and communities throughout the process! The staff shows the entrepreneurs how to rally assemblymen, chiefs and queen mothers to get the communities back on track or even modifies the CWS technology (like the moveable metal polytank stands) so that these water businesses will be sustainable without staff help in the future!

-Brianán

Jarayili: Results and Reflections from Abby

Posted on October 28, 2013October 28, 2013 by admin

I’m contemplating my last two weeks in Tamale as I sip my favorite African cider, Savannah Dry, at Accra’s airport while waiting to board my flight to Johannesburg. My time in Ghana was wonderful and I am really sad to leave. On Thursday, Peter and I went to Jarayili to present our results to the community. I was so excited! My lab tests showed that rainwater collected in Jarayili households is almost always contaminated with both total coliform and E.coli, which in turn makes rainwater entirely unsafe to drink. In addition, my tests indicated that polytank water is very rarely contaminated, which is exciting because this means that Suayba and Awulatu are doing an excellent job as co-owners of Jarayili’s water business!

Abby in Jarayili — Abby and Peter hanging with community members in Jarayili

When I first began the project two weeks ago, I assumed rainwater would be the cleanest because it falls from the sky, whereas the polytank water comes from a muddy dugout infested with mosquitoes, total coliform, E.coli, and who knows what else. I now realize that collected rainwater is unsafe to drink because it is highly susceptible to contamination. For instance, one finger dipped into an entire 70-liter bucket of rainwater threatens the pureness of the water. In addition, hygiene is poor in the village, which increases the likelihood of contaminating the rainwater. Finally, the dugout water is treated with alum (to reduce turbidity) and chlorine (to kill contaminants), which is residual. This means if if a single finger is dipped into a 70-liter bucket of polytank water, the residual chlorine will keep the water from being contaminated days after it was first treated.

My recommendation to the community was to always buy polytank water, even throughout the rainy season. I explained to the villagers that paying for clean water may not be their first choice now, but it will benefit them in the future because medical bills for diarrhea, typhoid, and cholera are high. They understood. In addition, Peter and I talked to the community about the relationship between clean water, health, and hygiene. Jarayili’s chief, elders, women, and men engaged in a lively discussion at the end of our spiel, which made me think that Peter and I made a lasting impression. I really believe Jarayili families will prioritize clean water in the future.

Jarayili 2 — Abby and Peter doing an educational presentation using salt water to show that clear water like rainwater is not always safe for drinking.

I already miss seeing Suayba’s cheery smile every morning. I really hope I can come back to check up on Jarayili in the future!

Until next time,

-Abby

Update from the Field: Water Quality Testing Begins in Jarayili!

Posted on October 22, 2013October 22, 2013 by admin

I cannot believe how fast these two weeks are blowing by! I am already halfway through my project in Jarayili, which has been interesting in both the field and the lab. In addition, I have visited some awesome sites in Tamale thanks to my wonderful tour guide/ housemate, Brianan.

Peter and I woke up on Saturday morning to meet with Jarayili’s chief, elders, and community members to explain the reason behind our daily visits to their small and remote village. Earlier, we met with Jarayili’s CWS entrepreneur, Suayba. I was really excited about her enthusiasm for our project, which is testing whether or not water is contaminated when villagers use jerry cans and garrawas to move polytank water and rainwater into their 70-liter clean water storage buckets. Suayba wanted to get involved and thus far, has helped us everyday as we visited Jarayili’s 18 households, interviewed women in the households about their safe water practices, and taken samples from each 70 liter container. Some of her children have gotten involved as well! I am really enjoying getting to know the community and talking with people individually. Hearing personal stories about how clean water has improved the quality of life in Jarayili is extremely rewarding and motivates me to get out there everyday despite having to wake up at 5:30am.

From rainwater collected in a dry well to unwashed jerry cans and water taken from a dugout to not enough chlorine used in the polytank, I have now seen the whole gamut of methods of water contamination. My lab results show that there is no E.coli or total coliform in the buckets of women who washed their jerry cans with soap and bought water from an adequately chlorinated polytank. However, there is total coliform, and in some cases E.coli, in the water buckets of women who collected rainwater or did not properly wash their jerry cans. I still have a few days to test and I am excited to see if my future results match up with my current findings!

Finally, Brianan showed me a nice restaurant in the city that is located on a rooftop! It was cool to see a bird’s eye view Tamale. In addition, I am eagerly awaiting the completion of a shirt and dress I am having made by Martha, Brianan’s favorite tailor in town, from local Ghanaian fabric I picked out last week.

-Abby

Abby’s First Days of Monitoring!

Posted on October 17, 2013 by admin

The last few of days have been exciting ones! Tamale community members celebrated Eid al Adha on Tuesday and Wednesday, which brought entire families to the streets for group prayers and cow slaughterings to commemorate the completion of Hajj, the annual Islamic pilgrimage to Mecca. On Tuesday, the CWS office took the day off to celebrate the holiday with a fun afternoon BBQ of veggie and sausage kebabs. Yesterday, Peter, Brianan, and I visited three CWS villages southeast of Tamale to meet the wonderful ladies of Libi, Nyamaliga, and Jarigu and to give me some field experience before Peter and I head to Jarayili on Friday.

Luckily, we caught Cheriba from Libi as she was running out the door to mosque and briefly checked up on the goings of her water business, where CWS is experimenting with metal stands that make the polytanks transportable. Cheriba reported that her business is going fine, but that sales are down because villagers tend to collect their own rainwater during the rainy season rather than buy treated water from her water treatment center. Sana from Nyamaliga had a similar story about her business. We missed the other women because of Eid’s festivities so we called it a day after getting water samples from Jarigu’s water treatment center.

Today, Peter and I visited two villages north of the Tamale, Bogu and Tindan. We dropped in on compounds, talked water, and grabbed tests from twelve households’ 20-liter clean water buckets. This experience helped me realize the importance of regular monitoring in development. The community members really appreciated our reminders about the importance of sanitation and clean water, as well as the encouragement to implement safe water practices.

Afterwards, I brought the water samples to the CWS lab to check for the presence of total coliform and E.coli. The tests will be used later to help educate community members about the importance of transporting and storing clean water.

I am looking forward to tomorrow, which will be my first day Jarayili!

– Abby

CWS Partners with South African Social Venture, See Saw, Lowering Communication Barriers between Entrepreneurs and Staff

Posted on September 24, 2013September 24, 2013 by admin

See Saw piloted the See Tell application with CWS, a reporting system that uses cell phones to collect data. With See Tell, CWS entrepreneurs are encouraged to use cell phones to report issues to the CWS staff about the water businesses.

Since February 2013, Community Water Solutions has been partnering with See Saw, a Social Venture based out of Cape Town, South Africa that aims to improve water delivery and sanitation services in Africa through the use of new technology. See Saw reached out to CWS to pilot the See Tell application, a reporting system that uses cell phones to track data from senders for free. The purpose of the pilot was to allow CWS entrepreneurs to report issues with their water treatment centers and to reduce the CWS response time to these issues. In the pilot, CWS field staff also used See Tell to report the communities they visited and the length of time each staff member spent in that community.

The pilot was implemented in thirteen CWS communities. The entrepreneurs were given a laminated See Tell sheet with six different numbers to call for six different situations. When they called this number, it would ring a few times and drop the call, so the entrepreneurs were not charged cell phone credit for reporting. On the other end, See Tell would receive the call and log the situation reported. The six situations were: 1. All is well 2. I need more chlorine 3. I need more buckets 4. My tap is broken 5. There is a problem with the tank 6. Emergency! Please call back. The emergency number was actually the CWS staff’s number in charge of that community, so if the entrepreneurs called this number then they would be charged for the call. There was also always the option for the entrepreneurs to “flash” the CWS staff or let the phone ring and drop the call. This way the entrepreneurs would not be charged and CWS staff would have to return the call.

See Saw would then send e-mails to CWS every 2-business days (Monday, Wednesday, Friday) to relay all situations that were reported by the entrepreneurs. The emergency number was created so that the CWS would be able to respond more immediately to the situation.

An example of a See Tell Report sent to CWS staff by e-mail every 2 business days.

See Saw and CWS decided to give the entrepreneurs an incentive of cell phone credit of 2 Ghana cedis, the equivalent of $1 for every month they reported, to entice the entrepreneurs to use the reporting system.

MTN is the most popular network used by CWS entrepreneurs because it has the most cell phone coverage in Ghana. The communities are able to make calls with MTN even in very remote locations. This is an example of the airtime credit distributed to entrepreneurs as an incentive to use the See Tell application.

Since the pilot, CWS and See Saw have expanded See Tell to thirty-four communities and by October all fifty-five communities will be using the application. CWS and See Saw have been in conversation throughout the process to make any changes necessary to improve the application.

When the entrepreneurs first started using the application, some were not sure if their calls were going through. The “dropped call” was confusing, how could you know See Tell received the report? To fix this problem, CWS staff went back after receiving See Tell reports and informed the entrepreneurs when their call had been received. There were also changes made to the laminated number sheet. CWS recommended that the situations be cut down to four: 1. All is well 2. I need more chlorine 3. There is a problem with the tank 4. Emergency. This would make the options simpler for the entrepreneurs.

The challenges with the See Tell software in these remote communities are that often times the entrepreneurs do not own cell phones, they have a hard time buying cell phone credit or they do not have access to electricity to charge their cell phones. Fully charged cell phones with credit are crucial to See Tell success. Since the entrepreneurs do not pay for the calls to See Tell, some have been using other peoples’ phones to send in their reports.

The See Tell software has overall aided the CWS staff in responding to problems. For example, recently in Checko, an independent community that is only visited once a month by CWS staff, Abiba ran out of aquatabs. She communicated through See Tell and the CWS staff was able to immediately follow up and get her the chlorine she needed to keep the center running. The emergency number has been a great way to fuel communication between the CWS staff and the entrepreneurs. As more communities become independent, CWS will need an application like See Tell or a system in place to ensure water businesses are operating without frequent monitoring.

-Brianán

The new and improved laminated sheet with 4 situations in which the entrepreneurs can report to CWS Staff.

Metal Polytank Stand Highs and Lows

Posted on September 2, 2013August 28, 2013 by admin

: The metal polytank stand CWS entrepreneurs are now using in a number of communities. The stand allows for the water treatment centers to be moved to different water sources.

Back in June, I wrote a blog post about metal polytank stands and how CWS was going to test them in communities that use multiple water sources. You can read that post here.

Since then, CWS has distributed metal polytank stands to 10 different communities: Gbandu, Jarayili, Kabache/Kasawuripe, Kindeng, Kpalbusi, Kpalbusi, Libi, Tacpuli, Tindan II and Tunga. These are villages that CWS targeted because of the challenges the entrepreneurs were facing in keeping their water businesses open year round. Most of the CWS water businesses are set up next to dugouts where community members already go to get their water. Center implementation next to the dugout is ideal because when women fetch water for household use, they can buy clean drinking water from the centers without disrupting their daily routines.


Women fetch water from a typical dugout in Kadula.

But what happens when people go somewhere closer to fetch water? Well the entrepreneurs who sell water (usually) lose business. The community members living in these CWS villages are practical people with busy schedules. If the village women can save time by fetching water somewhere closer to home, they are going to make the switch and avoid the extra trek to buy clean water.

The CWS field staff observed this in a number of communities. In the transition from the dry season to the rainy season and vice versa, the level of the water sources can drastically fluctuate. In the Northern Region villages, the rains determine how much water is available. New dugouts form for short periods of time, a river can become more accessible or even hand dug wells are used to collect rainwater. With the low-tech nature of the CWS model, the women can move the location of their water businesses as long as there is water to treat.

: Children pose by a hand dug well in Kabache/Kasawuripe, where the entrepreneurs decided to move their center to treat water.

With the help of a welder, CWS created the metal polytank stand and modified the CWS model to the changing of seasons and water levels. Some of the water businesses easily adapted to the metal polytank stands. For example, in Kpanayili, Affilua, Anatu, Fati and Zilifau used their metal polytank stand to move the center to a closer dugout that only has water in the rainy season. Their sales drastically increased when they switched water sources. In Tacpuli, Lasinche moved the water business from the dugout to a smaller dugout closer to the community. Kpanayili and Tacpuli have been operating with the new stands just as the CWS field staff envisioned. And the entrepreneurs have reaped the benefits.

: The water business owners in Kpanayili from left to right: Zilifau, Affilua, Fati and Anatu.

The smaller dugout in Tacpuli.

The entrepreneurs have lower sales during the rainy season because community members have the option to collect free, clean rainwater instead of buying water from the centers. In Libi and Kpalbusi, the rains delayed their transition to using the metal polytank stands. In Libi, the water business entrepreneur, Cheriba, banked on her community collecting rainwater in July and August because she was busy on her farm. As a result, the water business was left empty at the river where nobody goes to get water this time of year. The CWS field staff is working with her to bring the center to a closer source, so people will have the option to buy clean water when the rains stop. In Kpalbusi, Huseifa, Zilifau and Maria moved their water business from the dugout to the center of town to treat rainwater. The problem was they were not receiving enough rain to treat. Their center was empty all of July. As of the beginning of August, the entrepreneurs have moved the business to a nearby stream where they will be able to keep the center up and running until the dry season.

: An example of how water levels can change in the Northern Region. Here is a road flooded by a stream in Tamale after a heavy rain.

With the drastic change in water levels throughout the year, the CWS entrepreneurs have to alter the way they do business. This could mean treating rainwater, dealing with the change in sales from the dry season peaks to the rainy season lows, or even moving location. In the past, CWS has found that it can take a year of dealing with these challenges for the entrepreneurs to become familiar with the way their individual businesses operate. The metal polytank stands are going to be added to this equation of business operations. The entrepreneurs are going to have to ask themselves: When should we move the centers? Where are people going to fetch water? What location will bring in the highest sales? Who can I find to help us move the centers? This will take some getting used to. But the metal polytank stands should help in keeping these businesses open year round, which is the end goal after all.

-Brianán

CWS Polytank Stands: Cement or Metal?

Posted on June 3, 2013June 3, 2013 by admin

Amin checks the water level of the polytank. This is a typical CWS water treatment center with cement stand.

Wahab checks the water levels of the polytank in Gariezegu. This is a center that uses a metal stand.

While preparations for the summer fellowship program are underway, we’re still focused on monitoring at the CWS Tamale office until the fellows get here. Tamale is in between seasons. It has been raining but the rainy season is not in full swing just yet. The CWS field staff is prepping our 49 villages for the seasonal transitions that will take place during the fellowship program when they will be given less attention. Full time field staffer, Amin, will be monitoring the communities while the other field staff will be working as translators for the fellows.

One way we’re prepping the communities is by bringing the entrepreneurs metal polytank stands. If you read my post on building polytank stands a few months ago, then you already have an idea of what I’m talking about. Several CWS partnership communities drink from multiple water sources throughout the year. As the rains come, the women, who are responsible for collecting water in the Dagomba culture, opt for fetching water from water sources that are closer to home. In some villages that might mean going to a closer dugout that only fills with water when it rains. In others, it might mean drinking from hand dug wells in the community or drinking from a stream that is created during the rainy season.

The path to Gariezegu’s center floods when the rains start, which is why the community now uses a metal polytank stand to bring their center to town. The entrepreneurs treat and sell well water and rainwater throughout the rainy season.

The metal polytank in Gariezegu that inspired the new CWS metal polytank stand!

We’re realizing on the monitoring side that this is a common trend and that we need to have realistic expectations for the entrepreneurs running the centers. It would be hard for the women to treat and sell water at a dugout where the path is flooded and where nobody goes to get water for three months out of the year. Initially, CWS planned on building cement polytank stands at the various locations from which people collect water. But we were inspired by the metal polytank stand that Gariezegu used last rainy season to bring their water treatment center to town to treat well water.

The metal stand can be moved around, which is ideal for villages that collect water from different sources. Instead of building multiple stands, the community can move their center to wherever it is they are getting water. West Africa Reginal Director, Kathryn Padget, and Project Manager, Peter Biyam, got in touch with a welder and showed him a diagram of what the metal polytank stand should look like. The welder was able to make the polytank stand out of metal piping and so the metal stand was created!

CWS entrepreneur, Anatu, stands with Kpanayili’s new metal polytank stand located next to their closer dugout that is only full of water during the rainy season.

CWS does not anticipate using these metal stands in every community or using these stands first thing in implementation. The cement polytank stands are a good fit for communities that only drink from one water source year round because they are so durable and because they can’t be moved! The metal polytank stands will only be added to communities that will need to move their centers to other water points. So far, CWS has brought metal stands to Gbandu and Kpanayili. We are hoping to get metal stands out to Libi, Tindan II, Kpalbusi, Jarayili and Tacpuli before the fellowship program. As of now, we’re just waiting on the welder!

– Brianán

Early Rains in Tamale

Posted on May 7, 2013May 7, 2013 by admin

Women fetching water from the remaining water in Jagberin’s dugout, last dry season. This year, Jagberin’s dugout never totally dried up like this. – Photo credit Kathryn Padgett

The rains have come early in Tamale this year. In the Northern Region of Ghana, the dry season usually lasts from October until June and the rainy season usually lasts from June until September. But this year that has not been the case. We received our first rains in Tamale starting in March, which is abnormal for the region. And it has been raining frequently, which makes it seem like the rainy season is in full swing. All over the world, global climate change has altered weather patterns, posing a threat to ecosystems, agriculture, the displacement of persons and access to water. While the cause of these specific rainfall changes in the Northern Region of Ghana is unknown, a recent NASA led study reports that global warming will have a large impact on the world’s precipitation patterns. The study states, “Areas projected to see the most significant increase in heavy rainfall are in the tropical zones around the equator, particularly in the Pacific Ocean and Asian monsoon regions.” Ghana is located in this tropical zone. CWS works in communities that get their water from dugouts or small ponds that fill up with rainwater each rainy season. These early rains have already had an impact on CWS operations in Ghana.

Djelo’s drying dugout in February. Djelo moved their center to a farther dugout, so that the entrepreneurs would have enough water to treat

Every year during the dry season, some CWS communities have to close their water treatment centers because their dugout water runs out. In April of this year, the dugout in Gbateni totally ran dry, while the dugouts in Nekpegu, Tohinaayili, Galinzegu and Jagberin were getting turbid on their way to running dry. Within a week of Gbateni’s dugout drying up, all of these communities received heavy rains. When we went back to Gbateni, Nekpegu, Tohinaayili, Galinzegu and Jagberin the following week, their dugouts were full with water. We had very few center closings due to dugouts drying up this year, which means more months of access to clean water for those communities to which this posed a threat.

Galinzegu’s dugout in January looking very turbid

When the roads start flooding from the rains, the CWS field staff can no longer access the roads to the villages, Buhijaa, Gbateni or Chanaayili. This usually doesn’t happen until June. Starting in April, we were unable to get to Buhijaa and the road to Gbateni was already getting muddy. We’re hoping that the rains hold out for a few weeks so we can prep these villages with aquatabs before the paths are totally impenetrable for the rest of the season.

Memounatu of Buhijaa pumps borehole water into her safe storage container. CWS field staff cannot reach Buhijaa because the road is too flooded. As of the last visit in April, they still had borehole water.

I asked the CWS field staff what they thought about the early rains. Peter said, “It must be climate change, this weather is so strange.” Amin explained it in a different way, “Last year it didn’t rain much so this year the rains came early. That’s just how it is.”

Shak monitored Jabayili and Yakura, two communities implemented in June 2012, and asked the women how their sales were going. Fati and Memouna of Jabayili reported that sales have slowed down, everyone has started to collect rainwater. This is typical community behavior for CWS villages but rainwater collection usually doesn’t start until June. So the entrepreneurs have fewer months of having high center sales this year, since most people opt for collecting rainwater for free over paying for water at the center.

Rainwater collected in a pot for household consumption

Recently during household monitoring in Tindan, Wahab spoke to Arishetu, one of the women who runs the water business in the community. She told him that he would not meet all of the women at home to talk to them about their clean water. Now that it has started raining, everyone will be on their farms planting groundnuts and yams. These crops apparently only need a few rains before you can start planting.

The CWS field staff has noticed that there are less people to meet in the communities for household monitoring. This means coming across empty households and only being able to speak with the children, nursing women or the older people who are staying back from the farms. But the rains have not affected farming schedules beyond groundnuts and yams. It seems like people are holding out on planting corn and other crops until they are sure the rains will last. As rural farmers without access to changing weather pattern data, their farming yields are left to chance, especially with abnormal rains.

With an average of 1-2 rains a week in Tamale, it seems like the rains are here to stay and it’s only the first week in May! So far the early rains have had a positive impact on CWS water treatment centers. Very few centers ran out of water to treat this year. But who knows what future obstacles CWS and the CWS communities will face when struck with changing, unpredictable precipitation patterns.

-Brianán

Reaching the CWS 5-Year Mark

Posted on April 12, 2013April 11, 2013 by admin

Being in Ghana for 10 months now, I have had the chance to see other water NGOs in action. While I have seen some other NGOs doing great work, I have also seen broken borehole pumps and broken or inefficient filters. In the NGO water sector, there is a sustainability problem. According to the January 2011 WASH Sustainability Forum Report (cited below), “Less than five percent of water and sanitation projects are revisited after project conclusion and less than one percent of such projects have any long-term monitoring at all.”

CWS is part of that five percent and one percent of organizations that continue to monitor even after implementation. CWS will not work in a new community unless it has the funding to follow-up and monitor the business for a minimum of 5 years. By follow up and monitor, we mean visiting the newly implemented community once a week for the first 6 months of access and then at least one to three times a month until they reach the 5-year mark. During each community visit, the CWS field staff observes the clean water level at the water treatment center, holds meetings with the water business entrepreneurs and then conducts six household surveys to evaluate the water treatment center’s performance.

Amin and I talking to Sofou, one of the water business entrepreneurs in Nyamaliga. Nyamaliga was implemented in 2010, making it the oldest CWS community and will be the first village to reach the “5-year mark”.

Household visits! Checking the safe storage container to see if there is clean water inside.

So what happens when a community reaches the 5-year mark? The idea is that the water businesses will be self-sufficient and will be able to operate without monitoring. As of right now, CWS will still sell these 5-year mark communities aquatabs to treat the water and be on call for any water business emergencies. No community has reached that mark just yet but we are in the process of prepping our villages to get there. CWS has started a “Village Independence Ranking System” to evaluate which villages can operate successfully without frequent monitoring (as in one to three times a month). The system ranks CWS water businesses based on their performance since implementation taking into consideration: water business sales, blue drum and polytank water levels, how the entrepreneurs handle minor problems on their own, how a village handles rainwater, household visit results and whether entrepreneurs are able to pay for business supplies on their own.

The CWS Village Independence Ranking System

Our first batch of villages to be deemed independent was in November 2012. Chani, Kpalguni, Kpalung and Wambong were the first villages to become “independent”, meaning that the CWS field staff now visits these four villages once a month instead of the usual one to three times a month. All of the water business entrepreneurs have a CWS field staff’s cell phone number to call in case they have any problems such as running out of aquatabs or if their polytank is leaking. In January 2013, CWS added Kurugu Vohoyili and Cheko to this list.

We were not really sure how the businesses would perform once CWS spent less time in these communities. But the results have been very positive! All of these centers have been up and running since they became “independent”, sales are high in all of them and household visit results have been consistent with their previous history.

Abiba, the new water business entrepreneur in Cheko

One of the more memorable monitoring visits I had was in Cheko with my co-worker Amin. This past month we went to monitor for the first time since February. It had been a full month. We first stopped to check out the water treatment center. The polytank was completely full. This is always a good sign when monitoring because you know there is lots of clean water available (about 1,200 L in this case). Then we went to talk to Kukuoona, the water business entrepreneur in Cheko. Amin and I got to her house only to find out that she had moved to Tamale to live with her son! We were shocked because Kukuoona has worked with CWS for so long, we never thought she would leave. The woman we talked to pointed us to another compound and told us that Abiba was now running the center. So off we went to find Abiba. She was home, which is always great news. Abiba was glad to finally meet us because she just ran out of aquatabs that day. She told us that she had been running the water treatment center for the past month and that Kukuoona trained her to run it well. Abiba said sales were still high and household visits proved her story to be true! Amin and I drove back to Tamale happy as clams. Even without frequent monitoring, these centers are still running independently and successfully.

Amin checks the polytank water level in Nekpegu

After this upcoming fellowship in summer 2013, it will be time again to evaluate six more villages to be put into this independent category. The CWS field staff enjoy going to these villages because they perform so well, so it will be sad to only go once a month. But the good news is that the system is working and when those first villages reach the 5-year mark, I know they will be ready!

-Brianán

Summary Report from the WASH Sustainability Forum January 2011: http://globalwaterchallenge.org/resources/SustainabilityForum/WASHSustainabilityForumReport.pdf

“NGO Water Sector Confronts Sustainability Problem” – Article by Maia Booker and Peter Sawyer – http://pulitzercenter.org/articles/world-water-day-wash-sustainability-forum-report

Tamale Staff Celebrate World Water Day with Entrepreneurs

Posted on March 22, 2013March 22, 2013 by admin

The CWS Tamale Staff and Water Business Entrepreneurs

March 22, 2013 — Today the CWS Tamale staff hosted 15 water business entrepreneurs at the CWS office to celebrate World Water Day. This is a tradition at CWS. Every year on World Water Day a selected group of women are invited! Now that CWS has 49 water businesses with about 90+ entrepreneurs*, how do we choose which entrepreneurs to invite? This task wasn’t easy because the staff has their favorites! Personally, I’m all for inviting the women from Kpachiyili every year… I guess I’m partial to my fellowship village (aren’t we all?). If Amin had it is way, Ayi from Yakura would be top of the list. But with only 6 staff members in Tamale, it would not be feasible to invite them all.

Affilua from Kpanayili poses with the newest member of CWS, Dauphine!

We agreed that we should invite a diverse group of entrepreneurs… Some entrepreneurs who run really successful water businesses, some entrepreneurs that have problems with their water businesses and finally some older villages and newly implemented ones. The list was made. We invited the entrepreneurs from Kpalbusi, Kpanayili, Tacpuli, Chani, Zanzagu Yipela, Kadula, Yipela and Nekpegu! Some of these villages are 2 hours away from Tamale, so the logistics of getting all of the entrepreneurs to the office at the same time were complicated. But the staff worked together and managed to get them here before the presentations began!

This year for World Water Day we focused on bringing the entrepreneurs together so they could learn from the successes and failures of each other. The CWS Tamale staff, Kathryn, Peter, Shak, Wahab, Amin and myself, have been planning this day for over a month. Shak, Peter, Amin and Wahab put together an interactive presentation to share their insights as field staff members and to engage the women in conversation.

Amin, otherwise known as “KG”, gives the introduction. He shared a poem about the importance of water at the end of the presentation. It was beautiful!

As field staff, we’re in the villages every day meeting with the entrepreneurs. We listen to their problems, ask them their opinions and give them advice on how to fix them. But we’re not the ones carrying 40 L garrawas from the dugouts into the blue drums day in and day out. Sometimes it’s more powerful to hear advice from other water business entrepreneurs. Wahab focused his presentation on household hygiene and center upkeep. He asked the women, “How do you keep the clean water at your centers from getting contaminated?” At first, there were crickets, no one spoke. But the young Binto from Yipela was courageous and spoke first. She talked about thoroughly cleaning the blue drums and the polytank before every treatment. This really broke the ice for all of the other entrepreneurs who gladly jumped in to add to the discussion. Every single woman spoke or responded to a question throughout the presentation. They were really into it!

Wahab starts off by introducing himself…

One of the themes CWS touched upon this year at World Water Day was, “Running the Water Businesses like Businesses”. Shak led the discussion on this subject. The entrepreneurs that run their water treatment centers as businesses perform the highest. They have the most customers, they treat the most water, they earn the highest profits and their centers stay open for more months out of the year. Of course, many of the entrepreneurs do have moral ties to selling clean drinking water to their communities. But when an altruistic motivation is what drives the center, the women are more likely to sell water for free or pull money from their own pockets to keep the centers running. This isn’t sustainable in the long run.

The CWS staff decided to invite Fati and Ramatu from the newly implemented Nekpegu. After only 2 months since opening day, they are already earning high profits. Shak invited Ramatu to come to the front and share her strategies on operating these centers like businesses. She explained to the women that she always keeps water in her polytank, she has a big opening day every Friday and the women keep track of the households to make sure that everyone is coming. If ever they have a problem, they incorporate the chairman, who has more pull in influencing village behavior. It was awesome! She was really comfortable in front of the big crowd.

Ramatu of Nekpegu speaks in front of all of the entrepreneurs about ways to run these centers like businesses!

The UN declared that World Water Day 2013 would be the International Year of Water Cooperation, so I find it fitting that the staff came together this year with the water business entrepreneurs. Shak always says, ” We (the staff) are not the ones drinking water in these villages.” He’s right. We don’t drink the water, we don’t know what it’s like to live in a village, and we don’t have all the answers. But by incorporating the entrepreneurs into the conversation, we might just be onto something here.

-Brianán

The women entrepreneurs who attended the CWS World Water Day Conference this year.

* The number of entrepreneurs running the water businesses is not fixed. Some women quit to focus on other priorities like farming or taking care of their families. Other times, women are added… more hands make for lighter work!