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Welcome to Ghana Abby!

For the next two weeks, CWS will be working with an awesome volunteer, Abby, in Tamale! After being accepted into last summer’s fellowship program Abby later later found out about an opportunity in South Africa that she couldn’t pass up. The solution? Abby headed to South Africa this summer and is going to spend the next two weeks in Tamale helping CWS with a project in the village of Jarayili! Abby arrived in Tamale this week, just in time for the celebration of Eid al Adha!

Celebrating EID at the CWS Office! (L to R: TK, Abby, Amin, Yakabu, Shak, Brianan and Wahab)
Celebrating EID at the CWS Office! (L to R: TK, Abby, Amin, Yakabu, Shak, Brianan and Wahab)

After a couple days in the office learning about Community Water Solutions and meeting our staff, Abby headed out with Brianan for her first trip to the field this morning. Abby, Brianan and Peter visited Jerigu, Nymaliga and Libi so she could see how the CWS water businesses work in three, very different villages. Tomorrow, Abby and Peter will head out to visit some more communities and plan to head to Jarayili on Friday to start Abby’s project.

Abby monitoring with CWS Project Manager, Peter
CWS Project Manager, Peter, shows Abby how to check the level of water at a CWS water treatment center and collect and sample of dugout water to test in our lab

So, what exactly is Abby working on in Jarayili? Long-time blog readers may remember that before leaving Ghana, Kathryn had been working in this community to test out the efficacy of 70 L Safe Storage containers. Unfortunately, as our West Africa Regional Director, Kathryn had a lot on her plate did not end up having enough time to complete her analysis. Despite a few rounds of water testing, Kathryn was unable to draw any conclusions about whether or not the 70 L SS containers would work as well as 20 L containers to prevent water re-contamination.

Now, months later, we are so glad to have Abby’s help to work on this project! Abby will be working in Jarayilli every day for the next week and half to see how well these larger containers work! She’ll be posting more detailed updates on this blog so stay tuned to hear more from Jarayili!

Returning to Ghana

Last spring, CWS expanded our operations to the regions surrounding the city of Salaga, Ghana. This summer, we hosted our first Fellowship Program in Salaga. Two of the Fellows who came with us to Salaga, Caroline and Brigid, had already participated in the Fellowship Program and were returning to Ghana for a second time. Today’s blog post is written by Caroline, who we asked to write about the reasons why she wanted to join the Salaga Fellowship and share experience as a two-time CWS Fellow!

Returning to Ghana for the Salaga fellowship was an incredible experience. I have such distinct memories from both of my trips and it was amazing to return with the experience from my first fellowship. Having already been oriented to CWS’s approach, I was excited to use this knowledge in Salaga. I knew that I wanted to return to a country that I developed such a strong love for. My teammates and I had a great dynamic throughout my first fellowship, and Shak, our translator helped us to really get involved with Tohinayili, our community. On our last day, we all painted a mural on the school that said, “we promise to only drink clean water” and some of the children helped us by putting their handprints on the school wall. Painting the mural was one of my fondest memories and cemented my love for Ghana and interest in development work. I knew that I wanted to be part of the CWS team again and help them with their expansion to Salaga.

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In regards to packing I felt a lot more prepared, I knew to bring plenty of the necessities, such as peanut butter and cheezits. Most of my focus went into fundraising. It was a bit daunting at first; I needed to be creative and think of different strategies. Writing an article about CWS in my local newspaper worked well. I live in a small town and many people heard about my trip and wanted to learn more about my involvement CWS. I also found that people felt involved with the fundraising when I came home and shared all my wonderful stories and photos with them.  Having the experiences and pictures from the first fellowship made it easier to express to people what I was doing in Ghana and both new and old donors were excited and willing to help me reach my fundraising goal.

Salaga is a small town and spending two weeks there was an interesting change from Tamale. We had two bikes at the CWS house and I loved biking into market to buy groceries and fabric. Salaga’s small size made it easier to immerse myself in the community and connect with our neighbors. I went on a run after being out in the field and it suddenly down poured so I stopped and met a nice woman to talk with and wait for the rain to end under a large tree. The small community feel of Salaga is wonderful to experience and I enjoyed having time to explore.

Brigid, Eric & Caroline!
Brigid, Eric & Caroline!

My teammate and I implemented in Kabache-Kasawuripe, a community about an hour away from the CWS office. Our implementation process went quite well and I felt like I was able to build on my leadership skills within my team. Having already conducted a chief meeting and an opening day, I felt more confident in my abilities and this fueled a greater feeling of engagement with the community. I loved worked with Eric, our translator. He did a tremendous job helping us orchestrate all the various steps throughout the implementation process. Lamnatu, one of the women in charge of the business completely took over monitoring the water business and I enjoyed talking to her about the business and the ways we could support the system and maximize sales. Working and speaking with Lamnatu and my overall connection to Kabache-Kasawuripe is an incredibly fond memory. I thoroughly enjoyed my fellowship in Salaga and look forward to hopefully returning soon.

-Caroline Colllins

Sounds like your cup of tea? CWS is currently accepting applications for our winter fellowship program! Applications are due October 3rd. October 7th. Click here to learn more and apply!

CWS Partners with South African Social Venture, See Saw, Lowering Communication Barriers between Entrepreneurs and Staff

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See Saw piloted the See Tell application with CWS, a reporting system that uses cell phones to collect data. With See Tell,  CWS entrepreneurs are encouraged to use cell phones to report issues to the CWS staff about the water businesses. 

Since February 2013, Community Water Solutions has been partnering with See Saw, a Social Venture based out of Cape Town, South Africa that aims to improve water delivery and sanitation services in Africa through the use of new technology. See Saw reached out to CWS to pilot the See Tell application, a reporting system that uses cell phones to track data from senders for free. The purpose of the pilot was to allow CWS entrepreneurs to report issues with their water treatment centers and to reduce the CWS response time to these issues. In the pilot, CWS field staff also used See Tell to report the communities they visited and the length of time each staff member spent in that community.

The pilot was implemented in thirteen CWS communities. The entrepreneurs were given a laminated See Tell sheet with six different numbers to call for six different situations. When they called this number, it would ring a few times and drop the call, so the entrepreneurs were not charged cell phone credit for reporting. On the other end, See Tell would receive the call and log the situation reported. The six situations were: 1. All is well 2. I need more chlorine 3. I need more buckets 4. My tap is broken 5. There is a problem with the tank 6. Emergency! Please call back. The emergency number was actually the CWS staff’s number in charge of that community, so if the entrepreneurs called this number then they would be charged for the call. There was also always the option for the entrepreneurs to “flash” the CWS staff or let the phone ring and drop the call. This way the entrepreneurs would not be charged and CWS staff would have to return the call.

See Saw would then send e-mails to CWS every 2-business days (Monday, Wednesday, Friday) to relay all situations that were reported by the entrepreneurs. The emergency number was created so that the CWS would be able to respond more immediately to the situation.

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An example of a See Tell Report sent to CWS staff by e-mail every 2 business days.

See Saw and CWS decided to give the entrepreneurs an incentive of cell phone credit of 2 Ghana cedis, the equivalent of $1 for every month they reported, to entice the entrepreneurs to use the reporting system.

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MTN is the most popular network used by CWS entrepreneurs because it has the most cell phone coverage in Ghana. The communities are able to make calls with MTN even in very remote locations. This is an example of the airtime credit distributed to entrepreneurs as an incentive to use the See Tell application.

 

Since the pilot, CWS and See Saw have expanded See Tell to thirty-four communities and by October all fifty-five communities will be using the application. CWS and See Saw have been in conversation throughout the process to make any changes necessary to improve the application.

When the entrepreneurs first started using the application, some were not sure if their calls were going through. The “dropped call” was confusing, how could you know See Tell received the report? To fix this problem, CWS staff went back after receiving See Tell reports and informed the entrepreneurs when their call had been received.  There were also changes made to the laminated number sheet. CWS recommended that the situations be cut down to four: 1. All is well 2. I need more chlorine 3. There is a problem with the tank 4. Emergency.  This would make the options simpler for the entrepreneurs.

The challenges with the See Tell software in these remote communities are that often times the entrepreneurs do not own cell phones, they have a hard time buying cell phone credit or they do not have access to electricity to charge their cell phones.  Fully charged cell phones with credit are crucial to See Tell success. Since the entrepreneurs do not pay for the calls to See Tell, some have been using other peoples’ phones to send in their reports.

The See Tell software has overall aided the CWS staff in responding to problems. For example, recently in Checko, an independent community that is only visited once a month by CWS staff, Abiba ran out of aquatabs. She communicated through See Tell and the CWS staff was able to immediately follow up and get her the chlorine she needed to keep the center running. The emergency number has been a great way to fuel communication between the CWS staff and the entrepreneurs. As more communities become independent, CWS will need an application like See Tell or a system in place to ensure water businesses are operating without frequent monitoring.

-Brianán

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The new and improved laminated sheet with 4 situations in which the entrepreneurs can report to CWS Staff.

 

 

 

 

InnovaSun Update: Turning Plans into Action

InnovasunAround this time last year, Community Water Solutions announced the kick-off of their Social Enterprise Competition at their annual benefit; an opportunity to bring new and innovative solutions to rural communities in Ghana and to expand the CWS model and brand to more than clean water.

After interactive workshops and valuable mentorship sessions, Ben Powell and Mark Moeremans decided to team up, bringing together a diverse set of skills and knowledge. And while there are a plethora of challenges and opportunities facing the people of Northern Ghana, the duo decided they could make a difference in the region’s lack of electric power, which results in poor health, limited education, decreased productivity, and traps the region’s people in poverty.

The team – also known as InnovaSun, proposed an entrepreneurial solar power business that leverages several of the ideas of CWS’s successful water business model – providing demand to a community in the form of rechargeable lanterns and charging individuals to recharge their appliances. The team went on to win the competition and the $10,000 prize as seed money to turn their idea into reality.

Since then, Ben and Mark have worked diligently to refine their project plan, test solar equipment, find local vendors in Ghana, develop contingency plans, and coordinate with the CWS ground team to ensure their success. Now with just one month before their departure, the team is finalizing their strategy and beginning to order the solar equipment that will hopefully bring electricity to a region that is almost entirely “off the grid.”

Ben and Mark will be arriving back in Ghana in late October – a year after presenting their social enterprise to a panel of judges. They will spend three weeks setting up a solar power business, training a new group of female entrepreneurs, and monitoring their progress / success in hopes of expanding their model in the future. Stay tuned to hear how their project goes, and who knows, maybe you’ll see an application for the InnovaSun project on the CWS page in the future!

Metal Polytank Stand Highs and Lows

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The metal polytank stand CWS entrepreneurs are now using in a number of communities. The stand allows for the water treatment centers to be moved to different water sources. 

Back in June, I wrote a blog post about metal polytank stands and how CWS was going to test them in communities that use multiple water sources. You can read that post here.

Since then,  CWS has distributed metal polytank stands to 10 different communities: Gbandu, Jarayili, Kabache/Kasawuripe, Kindeng, Kpalbusi, Kpalbusi, Libi, Tacpuli, Tindan II and Tunga. These are villages that CWS targeted because of the challenges the entrepreneurs were facing in keeping their water businesses open year round. Most of the CWS water businesses are set up next to dugouts where community members already go to get their water. Center implementation next to the dugout is ideal because when women fetch water for household use, they can buy clean drinking water from the centers without disrupting their daily routines.

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          Women fetch water from a typical dugout in Kadula.

But what happens when people go somewhere closer to fetch water? Well the entrepreneurs who sell water (usually) lose business. The community members living in these CWS villages are practical people with busy schedules. If the village women can save time by fetching water somewhere closer to home, they are going to make the switch and avoid the extra trek to buy clean water.

The CWS field staff observed this in a number of communities. In the transition from the dry season to the rainy season and vice versa, the level of the water sources can drastically fluctuate. In the Northern Region villages, the rains determine how much water is available. New dugouts form for short periods of time, a river can become more accessible or even hand dug wells are used to collect rainwater. With the low-tech nature of the CWS model, the women can move the location of their water businesses as long as there is water to treat.

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Children pose by a hand dug well in Kabache/Kasawuripe, where the entrepreneurs decided to move their center to treat water. 

With the help of a welder, CWS created the metal polytank stand and modified the CWS model to the changing of seasons and water levels. Some of the water businesses easily adapted to the metal polytank stands. For example, in Kpanayili, Affilua, Anatu, Fati and Zilifau used their metal polytank stand to move the center to a closer dugout that only has water in the rainy season. Their sales drastically increased when they switched water sources. In Tacpuli, Lasinche moved the water business from the dugout to a smaller dugout closer to the community. Kpanayili and Tacpuli have been operating with the new stands just as the CWS field staff envisioned. And the entrepreneurs have reaped the benefits.

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The water business owners in Kpanayili from left to right: Zilifau, Affilua, Fati and Anatu.

ImageThe smaller dugout in Tacpuli.

The entrepreneurs have lower sales during the rainy season because community members have the option to collect free, clean rainwater instead of buying water from the centers. In Libi and Kpalbusi, the rains delayed their transition to using the metal polytank stands. In Libi, the water business entrepreneur, Cheriba, banked on her community collecting rainwater in July and August because she was busy on her farm. As a result, the water business was left empty at the river where nobody goes to get water this time of year. The CWS field staff is working with her to bring the center to a closer source, so people will have the option to buy clean water when the rains stop. In Kpalbusi, Huseifa, Zilifau and Maria moved their water business from the dugout to the center of town to treat rainwater. The problem was they were not receiving enough rain to treat. Their center was empty all of July. As of the beginning of August, the entrepreneurs have moved the business to a nearby stream where they will be able to keep the center up and running until the dry season.

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An example of how water levels can change in the Northern Region. Here is a road flooded by a stream in Tamale after a heavy rain.

With the drastic change in water levels throughout the year, the CWS entrepreneurs have to alter the way they do business. This could mean treating rainwater, dealing with the change in sales from the dry season peaks to the rainy season lows, or even moving location. In the past, CWS has found that it can take a year of dealing with these challenges for the entrepreneurs to become familiar with the way their individual businesses operate. The metal polytank stands are going to be added to this equation of business operations. The entrepreneurs are going to have to ask themselves: When should we move the centers? Where are people going to fetch water? What location will bring in the highest sales? Who can I find to help us move the centers? This will take some getting used to. But the metal polytank stands should help in keeping these businesses open year round, which is the end goal after all.

-Brianán

CWS through a “Smitten & Hooked” lens

I met Lucy Parker Randall from Smitten and Hooked at my brother’s wedding. Her style, energy and talent can hardly go unnoticed! And when it came time for my wedding planning to begin, there wasn’t even a question of who would photograph it.

It was my wedding weekend, when Lucy told me “I want to come to Ghana!” A statement made by many, followed up by few. It was two months later when she called to talk dates so that she could mark her calendar and buy her flight! We were stoked!

This past Winter Fellowship Program Lucy donated two weeks of her time to come to Ghana and document CWS in the field. Whether it is the smiling face of a child, a simplistic picture of a safe storage container, the emotion on a woman’s face or the joy of someone drinking their clean water for the very first time, her photographs are truly works of art. We are so thankful for her donated time in Ghana to capture Community Water Solutions entrepreneurs, communities and fellows. The pictures are beyond beautiful and are now our main source for any picture we need.

Though we definitely have our favorite pictures, every time I go through the hundreds of pictures I stumble on another favorite. This year at our Third Annual Benefit we will be not only showcasing Lucy’s pictures, but you will be able to take them home with you! Discounted bird tickets are still available so click here to get yours today!

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Voices from the Field: Team Wahab (Renee, Bryant & Dori)

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Dori, Wahab & Bryant is corrdinating outfits on opening day!

Greetings from Team Wahab aka the Gideon Soldiers!  For the past week and a half we have been implementing CWS’s clean water treatment center in the village of Cheshegu.  After a big opening day we started to monitor the households in the village.  With such a large community (approximately 175) monitoring can take some.  However, our village is full of many supportive and progressively cooperative individuals who have made the process go smoothly for our team.

Our village is broken down into four neighborhoods…so that is how we decided to tackle the monitoring process each day.  Additionally, visiting more houses during each trip has allowed us to cover more ground, interview more families, and collect additional samples for our laboratory tests. Fussina and Candy, the women in charge of the business in Cheshegu, have mentioned that only one person in the village has had a complaint about the quality/taste of the water from the polytank (alum).  However, everyone else in our village has given us very positive feedback about the water from the polytank.  The individuals of each household are excited to talk about their safe drinking water that they were able to retrieve in their new, bright, blue safe storage containers.  A particularly encouraging moment during the monitoring process occurred when a woman welcomed us into her household, tipped back her cup of clean water, smiled, thanked us for what we have done for her family, and allowed us to continue with the rest of our process.

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Renee & Dori making sure to keep things organized!

 

In addition to monitoring the households, we have kept a keen eye on the polytank and blue drums located adjacently to the dugout.  During each visit to the dugout we have found that our four blue drums have been completely full and treated with alum. Prior to our departure on the first day of monitoring, the women came out that afternoon to scoop the alum-treated water, apply the Aquatabs, and refill the blue tanks before heading back into the village to their households.

Recently, CWS has begun to stress the importance of drinking clean water and practicing healthy habits by visiting the schools in the villages to educate the children.  By providing the schools with interactive activities, we provide a hands-on approach to a healthier lifestyle. The size of the school in Cheshegu is well…intimidating.  Getting over 200 children to stand outside side-by-side to attentively listen to what we had to say was quite the task.  However, with the help of the school’s headmaster, several teachers, and of course our energetic translator Wahab, we were able to maintain get our point across to the children.  By using volunteers for a taste test with a bottle of clean water from the polytank and another with an ungodly amount of salt diluted into it we were able to conclude to the children that “clean does not mean clean!”  That is, some dugout/rainwater might not look like it has bacteria in it, but it can still be very unsafe to drink.  Treated water from the polytank is always the best option!  After our presentation, we corralled enough volunteers together for several rounds of “Healthy Habits Tag.”  Here, the children who were “it” wielded signs that displayed various waterborne illnesses (cholera, typhoid, etc.).  Those who were tagged had to immediately sit out and recover at the hospital (a shady area under a tree).  However, individuals who held signs displaying health habits (washing your hands, drinking polytank water, etc.) were able to play longer since they were given 2 additional “lives” for the game.

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School education

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Voices from the Field: Team Sharifa (Sharifa: Katie, Stephanie, Sandra, and Lucas)

**Quick note: Team Sharifa wrote this post a few days ago. All the Fellows are back in Accra and are headed home today!**

Team Sharifa!
Team Sharifa!

Team Sharifa visited Namdu’s school yesterday to educate the children of the village about hygiene practices, waterborne illnesses, and use of the water treatment center. When we arrived, the teachers had already set up desks outside for the about 200 students so that we could present to them all at once. With the help of our translator Sharifa, who is also a school teacher, we explained the differences between dugout water, polytank water, and rainwater. Using a demonstration in which we asked one student to taste test two clear bottles of water, one of which was polytank water and one of which was salt water, we emphasized that ‘clear does not always mean clean.’

Clear water is not the same as clean water!
Clear water is not the same as clean water!

Sensing the children were getting a little restless, we decided a more physical activity would be a good idea. We explained the rules of Healthy Habits Tag, assigned the diseases and healthy habits to several of the children, and watched the chaos. The children had been very attentive and engaged when we spoke to them earlier, but it was clear they had built up a lot of energy. After all the children had contracted one of the various waterborne illnesses, we called them back to their seats and talked with them about why getting tagged by one of the illnesses meant you had to go to the hospital. We were thrilled to find out that many of the children had already made the connection between the healthy habits and the waterborne illnesses that the game was meant to demonstrate.

After the rousing game of tag, we introduced the concept of the safe storage containers. Each classroom received one bright blue bucket solely for polytank water. We explained to them the importance of keeping the bucket, their hands, and whatever cups they use, clean. We also demonstrated the use of the tap so that they would not dip their hands into the top as they are accustomed to. Following this quick lesson, the children all asked very good questions, addressing the issue of drinking water when working at the farm and who would be responsible for refilling the safe storage container in the classroom. The older children in particular demonstrated interest in the issue, which was great to see.

Katie, Steph, Sharifa and Lucas with some of the kids after an awesome round of Healthy Habits tag!
Katie, Steph, Sharifa and Lucas with some of the kids after an awesome round of Healthy Habits tag!

All in all, it was a great day for Team Sharifa. We had a blast with the kids and taught them the importance of safe drinking water. Students and teachers alike were extremely grateful for their new safe storage containers, and we look forward to see them enjoying clean water in the future!

Lucas, Katie, Step and Sandra by the new water treatment business in Namdu!
Lucas, Katie, Step and Sandra by the new water treatment business in Namdu!