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Operations Updates: New staff, new reporting, new ideas!

If you haven’t already noticed, there have been a lot of changes at Saha in recent months! I am so excited to update you on all of the improvements we’ve had. New staff, new reporting, new ideas!

The team has more than doubled since we last introduced new members. Here is a brief introduction of all our recent additions. Last February, we said a fond fairwell to Eda and Morganne who have served as Operations Coordinators for over a year here in Ghana. A month later, we said warm hello to the new Operations Coordinator Rhiana Meade who will be working with me (Heidi)! Rhiana was actually a field rep during our previous Winter GLP 2018. She helped open a center with TJ at Nyantag, little did she know that a few months later she would be returning to work full time with us helping implement even more villages.

Here is a brief introduction of Rhiana. She graduated from Reed College in Portland Oregon with a degree in Chemistry and went on to get her Masters at Tufts University in Civil and Environmental Engineering. Previously, she worked for a Field Operations Supervisor for a Cambrian Innovation, a provider of wastewater treatment services. She has been to Ghana even before her field rep days. Her parents lived and worked in Accra for a few years, during which she visited them, found herself a Ghanaian Auntie, and was able to tour around the country. She has works with passion and compassion and can make an amazing Blondie! It been great having her as my counterpart. She was was able to hold down the fort when I went on vacation 2 weeks into her arrival and orientation. We plunged her into the Saha life, and she has done well!

Next to introduce, is someone who took on a completely new role: Director of Operations. We welcomed Theo the same month Rhiana joined on. He was born and raised in Accra and went to Ashesi University to study Business Administration. Prior to Saha Theo worked with Delta and a Start-up called Laundry King – An on demand laundry service. Maybe we can get one of those here in Tamale? Theo is on the search for the best Wache in town, so any recommendations please send them his way. He will be taking over most of the administrative load from Rhiana and myself, so we can focus on optimizing the day to day management of our staff. It’s been helpful having an in-country representative to focus on community relationships and building up the organization for future growth. Since the role is still being formed, he’s been doing an amazing job rolling with whatever we need him to to. Currently, he is going out 3 days a week to get a true feel of how the business run and what Saha does. Since coming, he has been able to witness an implementation through it’s entirety, get incredibly lost scouting, and have difficult conversations with villages facing problems. Way to go Theo for taking on this role with bravery and openness!

Speaking of growth, did you notice, we hired on 5 new full time staff members? All the new staff were our Translators in our Winter 2018 GLP. Much like Rhiana, little did they know that they would become full time staff with us in a few months for the GLP. Now I can’t image the team without them. You can read more on their bios but here is a which overview of our newest members:

Abubakari Asita (aka Sita), she grew up in Tamale and started working with Saha back in 2014 implementing Balamposo. If she sounds familiar to you, you may have recognized her from Women’s week posts. She loves being an inspiration to little girls in the villages she visits.

 

 

 

 

 

Alhassan Seidu was trained under Eric who would often take him out in the field monitoring and implementing. Now he can do that on his own as a full time staff. Seidu always shoos away the goats that wander into the Saha Office. Outside of Monitoring, Seidu is a skilled electrician and helps us with any electrical needs we encounter at the office.

Ziblila Mohammed Taufik has been part of 3 Global Leadership Programs. His first implementation was Baiyili. Prior to Saha Taufik used to teach ICT, but now he enjoys seeing the clear water being scooped into the PT at the water centers.

Amenyeku Dzorsah started as a translator for GLP. His first implementation was Changbuni. Prior to monitoring, Dzorsah was a taxi driver in tamale. Now he gets work with the women entrepreneurs, talk to people during household visits about clean water, and drive a moto everyday instead of a taxi. I haven’t asked him which he prefers yet!

Sulemana Tijani has known and worked with Saha in its very early stages with Shak and Kate. His first GLP village was Yapei-Yipela. Prior to Saha he worked at Melcom (the Tamale equivalent of Walmart) and drove a taxi. Now he can bring clean water to his country and work with other likeminded individuals.

A larger team has allowed us to expand and focus! So starting in January, we divided up into 3 Distinct teams: Scouting, Monitoring, and Implementation. We divided up the team based on their interests, but there is the possibility of movement across teams if desired. For now, everyone is doing an amazing job in each of their teams. Because we have focussed teams, we can have more direct goals to achieve. For the scouting team, our goal is map our all the villages within a 3 hr driving radius around Tamale, start plotting Salaga villages, and determine “Yes” villages. Our Monitoring team’s goal is to make sure our current villages are getting the support that is needed and to find ways to improve our implementations and trainings. Constant improvement is our motto! Our Implementation Team allows us to implement villages outside of our Global Leadership Program, which means we can reach more villages each year. It also helps us use what we learn from the monitoring team, to refine and perfect our implementations and trainings. I have been so impressed with how the team has handled the transition.

 

 

 

 

 

Most of the team (minus Rhiana who took the photo and Peter who was in Salaga at the time)

You’ll see below, I’ve added a *Bonus* Team. These are our part time staff that also have been doing great work for us in the past few months. Blessing, a former translator for the GLP, is now helping us build relationships with the Districts, so we can connect our villages needs to gov’t bodies. Mutala is our newest addition to the team, he and Blessing have been doing research for Kathryn to help improve our knowledge of water consumption. Kathryn has big plans for the research team, look out for her update!

Scouting: Amin, Peter

Monitoring: Simply, Nestor, Sita, Seidu, Taufik, TJ

Implementation: Wahab, Eric, Shak

 

Blessing our District Liason and Researcher
Mutala our Researcher

Bonus (part time) Teams:

 

District Liason: Blessing

Researcher: Mutala

 

 

 

 

The increase in staff was only made manageable by the addition of this amazing data organizing tool we started using called mWater. With mWater we are able to take surveys, plot points, and collect data all through an application on our phones. Once the phone is connected to the internet, this information is synced and can be stored and analysed online. We piloted it in November and fully launched it in December, however since we are still in the learning phase, there have been several iterations and updates to how we collect data. This has been a game changing addition to the day to day work. We can say goodbye to the endless amounts of paper used and manually inputting information into excel.  I am excited to see what we can do with mWater and will update you more on this in a separate post!

Welp! If you felt like that was a lot to take it, it was!!! Thanks for reading through this “brief” update. If you want to hear about anything more in detail, leave us a comment!

Go team go!

Heidi

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